Digital strategy & infrastructure · Newcastle

Your digital
presence
is losing you work.

Not just a website. The whole picture: how you operate, how you're found, how you convert.

Who this is for

The situation

You've outgrown DIY.
You can't justify an agency.

Owner-led businesses, two to fifteen people. Turning over good money. The digital presence doesn't reflect it, and no one has fixed it properly.

The gap

Between how good you are and how you look online.

Tools that don't talk to each other. Enquiries falling through gaps. A website you're embarrassed to share. That gap is where margin lives.

SCATTERED DIAGNOSED CONNECTED WORKING

The reality

Scattered tools.
No joined-up system.

Most businesses use five tools to do one job. Nothing connects. Everything leaks.

The diagnosis

I map the whole picture first.

Strategy before solution. I find the breaks before touching a pixel.

The build

One connected system,
built to work.

Brand, web, and operations, designed together. Not bolted on.

The outcome

A presence that works
as hard as you do.

Every touchpoint intentional. Every system doing its job.

The right client is feeling at least three of these.

01

Your presence doesn't match your reputation

Good clients, solid work. But the website and social channels don't back it up.

02

Your tools don't talk to each other

Six subscriptions doing the work of two. Nothing's joined up. Information lives in someone's head.

03

DIY has hit its ceiling

Squarespace, Canva, Mailchimp. It got you this far. It's now actively slowing you down.

04

Nothing in the middle feels safe

£20k from a London studio. £200 on Fiverr. You keep deferring the decision.

05

You're making every digital decision alone

No one to think it through with. Default mode is to defer, or go with the cheapest option available.

What I do

01

Digital Strategy

A clear map of where your digital presence is weak, with a specific plan to fix it. Not generic advice.

02

Website & Online Presence

Design that reflects your quality. Copy that sounds like you. A site that earns its keep.

03

Operational Infrastructure

Booking, communication, client management, built as a system. So you can run the business, not fight the tools.

04

Ongoing Advisory

A retained relationship for businesses that want to keep improving. Strategic input when you need it.

Packages

01

The Digital Audit

£300

A full review of your website, social channels, and digital tools. Not a checklist, just a proper look at what's underperforming and why, with clear recommendations for what to fix and in what order.

Delivered in 5 working days

Website review
Social channel assessment
Tools & systems audit
Prioritised recommendations
Loom walkthrough recording
Find out more →

04

Monthly Advisory

£450 / month

Someone to think alongside you after the initial work. Strategy, not support. One call a month, written recommendations, and availability for questions.

Minimum 3 months

Monthly strategy call
Written follow-up & recommendations
Reactive input on decisions
Annual strategy review
Get started →

The results have been remarkable, and the community noticed. Members regularly commented on how professional and vibrant we now appear online.

Abdul Basith Umri Imam, Newcastle Central Mosque
+450%
YouTube views
1,100%
Instagram growth, year-on-year
426k
TikTok views, built from zero

About

Photo, to come

One operator.
The whole picture.

Founder · margin practice · Newcastle

A decade across demanding commercial environments: luxury retail at Harrods, international sales at Peter Reed across Hong Kong, Seoul, Moscow and Milan, and senior project management at SGK for a global FMCG client.

In each role I did the same thing. Found where the organisation was flying blind and built something to fix it. Not commissioned. Not delegated. Built. Data tools, digital systems, frameworks that turned instinct into repeatable process.

I work with owner-led businesses who have outgrown DIY but can't justify a full agency. Most digital problems aren't website problems. They're strategy and infrastructure problems that show up as a bad website. I fix the root, not the symptom.

Fixed-price, always. Named, accountable, and genuinely invested in the outcome.

BasedNewcastle upon Tyne
Works withUK-wide, remote-first
PricingFixed-price packages
AvailabilityTaking enquiries now

Results

4×

Social audience growth for a local professional services client

+12k

Followers grown in under twelve months

0→1

Full digital presence built from nothing

How it works

No pitch.
No jargon.
Just the work.

01

A conversation, not a pitch

We talk about what's actually going on. I ask questions and listen properly.

02

I find what's broken

The diagnosis comes before the solution. Sometimes you'll be surprised what I find.

03

Clear scope, fair price

Fixed-price. You know what you're getting before we start.

04

Something that works

A presence that reflects your quality and brings in the right clients.

If you have a digital presence,
it isn't working at 100%.

Come and find out what's holding it back. No pitch, no pressure.

Or reach out directly:

hello@marginpractice.co.uk

No spam. No follow-ups unless you want them.
Got it. I'll be in touch within a couple of days.

Something went wrong. Try emailing hello@marginpractice.co.uk directly.

margin practice